PRIVACY POLICY
Last updated July 14, 2026
This Privacy Notice for Kazam EV Tech Pvt. Ltd. ("we,"
"us," or "our"), describes how and why we might access,
collect, store, use, and/or share ("process") your personal information when
you use our services ("Services"), including when you:
-
Download and use our mobile application (Kazam Partner), or any other application of ours that
links to this Privacy Notice
-
Engage with us in other related ways, including any marketing or events
Questions or concerns? Reading this Privacy Notice will help you understand
your privacy rights and choices. We are responsible for making decisions about how your
personal information is processed. If you do not agree with our policies and practices, please
do not use our Services. If you still have any questions or concerns, please contact us at
support@kazam.in.
SUMMARY OF KEY POINTS
This summary provides key points from our Privacy Notice, but you can find out more
details about any of these topics by clicking the link following each key point or by
using our
table of contents below to find the section you are looking for.
What personal information do we process? When you visit, use, or navigate
our Services, we may process personal information depending on how you interact with us and
the Services, the choices you make, and the products and features you use. Learn more about
personal information you disclose to us.
Do we process any sensitive personal information? Some of the information
may be considered "special" or "sensitive" in certain jurisdictions, for example your racial
or ethnic origins, sexual orientation, and religious beliefs. We do not process sensitive
personal information.
Do we collect any information from third parties? We may collect information
from public databases, marketing partners, social media platforms, and other outside sources.
Learn more about
information collected from other sources.
How do we process your information? We process your information to provide,
improve, and administer our Services, communicate with you, for security and fraud prevention,
and to comply with law. We may also process your information for other purposes with your
consent. We process your information only when we have a valid legal reason to do so. Learn
more about
how we process your information.
How do we keep your information safe? We have adequate organizational and
technical processes and procedures in place to protect your personal information. However, no
electronic transmission over the internet or information storage technology can be guaranteed
to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other
unauthorized third parties will not be able to defeat our security and improperly collect,
access, steal, or modify your information. Learn more about
how we keep your information safe.
What are your rights? Depending on where you are located geographically, the
applicable privacy law may mean you have certain rights regarding your personal information.
Learn more about
your privacy rights.
How do you exercise your rights? The easiest way to exercise your rights is
by submitting a
data subject access request, or by contacting us. We will consider and act upon any request in accordance with
applicable data protection laws.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you register on the
Services, express an interest in obtaining information about us or our products and Services,
when you participate in activities on the Services, or otherwise when you contact us.
Personal Information Provided by You. The personal information that we
collect depends on the context of your interactions with us and the Services, the choices you
make, and the products and features you use. The personal information we collect may include
the following:
- names
- phone numbers
- email addresses
- mailing addresses
- usernames
- job titles
- passwords
Sensitive Information. We do not process sensitive information.
Application Data. If you use our application(s), we also may collect the
following information if you choose to provide us with access or permission:
-
Geolocation Information. We may request access or permission to track location-based
information from your mobile device, either continuously or while you are using our mobile
application(s), to provide certain location-based services. If you wish to change our access
or permissions, you may do so in your device's settings.
-
Mobile Device Access. We may request access or permission to certain features from
your mobile device, including your mobile device's camera, bluetooth, microphone, contacts,
sms messages, reminders, sensors, storage, and other features. If you wish to change our
access or permissions, you may do so in your device's settings.
-
Mobile Device Data. We automatically collect device information (such as your mobile
device ID, model, and manufacturer), operating system, version information and system
configuration information, device and application identification numbers, browser type and
version, hardware model, Internet service provider and/or mobile carrier, and Internet
Protocol (IP) address (or proxy server). If you are using our application(s), we may also
collect information about the phone network associated with your mobile device, your mobile
device's operating system or platform, the type of mobile device you use, your mobile device's
unique device ID, and information about the features of our application(s) you accessed.
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Push Notifications. We may request to send you push notifications regarding your
account or certain features of the application(s). If you wish to opt out from receiving these
types of communications, you may turn them off in your device's settings.
This information is primarily needed to maintain the security and operation of our
application(s), for troubleshooting, and for our internal analytics and reporting
purposes.
All personal information that you provide to us must be true, complete, and accurate, and you
must notify us of any changes to such personal information.
Information automatically collected
In Short:
Some information — such as your Internet Protocol (IP) address and/or browser and device
characteristics — is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use, or navigate the Services.
This information does not reveal your specific identity (like your name or contact
information) but may include device and usage information, such as your IP address, browser
and device characteristics, operating system, language preferences, referring URLs, device
name, country, location, information about how and when you use our Services, and other
technical information. This information is primarily needed to maintain the security and
operation of our Services, and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies.
The information we collect includes:
-
Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and
performance information our servers automatically collect when you access or use our Services
and which we record in log files. Depending on how you interact with us, this log data may
include your IP address, device information, browser type, and settings and information about
your activity in the Services (such as the date/time stamps associated with your usage, pages
and files viewed, searches, and other actions you take such as which features you use), device
event information (such as system activity, error reports (sometimes called "crash dumps"),
and hardware settings).
-
Device Data. We collect device data such as information about your computer, phone,
tablet, or other device you use to access the Services. Depending on the device used, this
device data may include information such as your IP address (or proxy server), device and
application identification numbers, location, browser type, hardware model, Internet service
provider and/or mobile carrier, operating system, and system configuration information.
-
Location Data. We collect location data such as information about your device's
location, which can be either precise or imprecise. How much information we collect depends on
the type and settings of the device you use to access the Services. For example, we may use
GPS and other technologies to collect geolocation data that tells us your current location
(based on your IP address). You can opt out of allowing us to collect this information either
by refusing access to the information or by disabling your Location setting on your device.
However, if you choose to opt out, you may not be able to use certain aspects of the Services.
Google API
Information collected from other sources
In Short:
We may collect limited data from public databases, marketing partners, and other outside
sources.
In order to enhance our ability to provide relevant marketing, offers, and services to you
and update our records, we may obtain information about you from other sources, such as public
databases, joint marketing partners, affiliate programs, data providers, and from other third
parties. This information includes mailing addresses, job titles, email addresses, phone
numbers, intent data (or user behavior data), Internet Protocol (IP) addresses, social media
profiles, social media URLs, and custom profiles, for purposes of targeted advertising and
event promotion.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short:
We process your information to provide, improve, and administer our Services, communicate
with you, for security and fraud prevention, and to comply with law. We may also process
your information for other purposes with your consent.
We process your personal information for a variety of reasons, depending on how you
interact with our Services, including:
-
To facilitate account creation and authentication and otherwise manage user
accounts.
We may process your information so you can create and log in to your account, as well as keep
your account in working order.
-
To deliver and facilitate delivery of services to the user. We may process
your information to provide you with the requested service.
-
To respond to user inquiries/offer support to users. We may process your
information to respond to your inquiries and solve any potential issues you might have with
the requested service.
-
To send administrative information to you. We may process your information to
send you details about our products and services, changes to our terms and policies, and other
similar information.
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To fulfill and manage your orders. We may process your information to fulfill
and manage your orders, payments, returns, and exchanges made through the Services.
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To enable user-to-user communications. We may process your information if you
choose to use any of our offerings that allow for communication with another user.
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To request feedback. We may process your information when necessary to
request feedback and to contact you about your use of our Services.
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To protect our Services. We may process your information as part of our
efforts to keep our Services safe and secure, including fraud monitoring and prevention.
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To evaluate and improve our Services, products, marketing, and your experience.
We may process your information when we believe it is necessary to identify usage trends,
determine the effectiveness of our promotional campaigns, and to evaluate and improve our
Services, products, marketing, and your experience.
-
To identify usage trends. We may process information about how you use our
Services to better understand how they are being used so we can improve them.
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To comply with our legal obligations. We may process your information to
comply with our legal obligations, respond to legal requests, and exercise, establish, or
defend our legal rights.
3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
In Short:
We may share information in specific situations described in this section and/or with the
following third parties.
We may need to share your personal information in the following situations:
-
Business Transfers. We may share or transfer your information in connection
with, or during negotiations of, any merger, sale of company assets, financing, or acquisition
of all or a portion of our business to another company.
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When we use Google Maps Platform APIs. We may share your information with
certain Google Maps Platform APIs (e.g., Google Maps API, Places API). Google Maps uses GPS,
Wi-Fi, and cell towers to estimate your location. GPS is accurate to about 20 meters, while
Wi-Fi and cell towers help improve accuracy when GPS signals are weak, like indoors. This data
helps Google Maps provide directions, but it is not always perfectly precise. We obtain and
store on your device ("cache") your location. You may revoke your consent anytime by
contacting us at the contact details provided at the end of this document.
-
Affiliates. We may share your information with our affiliates, in which case
we will require those affiliates to honor this Privacy Notice. Affiliates include our parent
company and any subsidiaries, joint venture partners, or other companies that we control or
that are under common control with us.
-
Business Partners. We may share your information with our business partners
to offer you certain products, services, or promotions.
4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
In Short:
We may use cookies and other tracking technologies to collect and store your
information.
We may use cookies and similar tracking technologies (like web beacons and pixels) to gather
information when you interact with our Services. Some online tracking technologies help us
maintain the security of our Services and your account, prevent crashes, fix bugs, save your
preferences, and assist with basic site functions.
We also permit third parties and service providers to use online tracking technologies on our
Services for analytics and advertising, including to help manage and display advertisements,
to tailor advertisements to your interests, or to send abandoned shopping cart reminders
(depending on your communication preferences). The third parties and service providers use
their technology to provide advertising about products and services tailored to your interests
which may appear either on our Services or on other websites.
Specific information about how we use such technologies and how you can refuse certain
cookies is set out in our Cookie Notice.
5. DO WE OFFER ARTIFICIAL INTELLIGENCE-BASED PRODUCTS?
In Short:
We offer products, features, or tools powered by artificial intelligence, machine learning,
or similar technologies.
As part of our Services, we offer products, features, or tools powered by artificial
intelligence, machine learning, or similar technologies (collectively, "AI Products"). These
tools are designed to enhance your experience and provide you with innovative solutions. The
terms in this Privacy Notice govern your use of the AI Products within our Services.
Use of AI Technologies
We provide the AI Products through third-party service providers ("AI Service Providers"),
including Google Cloud AI. As outlined in this Privacy Notice, your input, output, and
personal information will be shared with and processed by these AI Service Providers to enable
your use of our AI Products for purposes outlined in "WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?" You must not use the AI Products in any way that violates the terms or policies of any AI
Service Provider.
Our AI Products
Our AI Products are designed for the following functions:
- Natural language processing
How We Process Your Data Using AI
All personal information processed using our AI Products is handled in line with our Privacy
Notice and our agreement with third parties. This ensures high security and safeguards your
personal information throughout the process, giving you peace of mind about your data's
safety.
6. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short:
We keep your information for as long as necessary to fulfill the purposes outlined in this
Privacy Notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes
set out in this Privacy Notice, unless a longer retention period is required or permitted by
law (such as tax, accounting, or other legal requirements). No purpose in this notice will
require us keeping your personal information for longer than the period of time in which users
have an account with us.
When we have no ongoing legitimate business need to process your personal information, we
will either delete or anonymize such information, or, if this is not possible (for example,
because your personal information has been stored in backup archives), then we will securely
store your personal information and isolate it from any further processing until deletion is
possible.
7. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short:
We aim to protect your personal information through a system of organizational and technical
security measures.
We have implemented appropriate and reasonable technical and organizational security measures
designed to protect the security of any personal information we process. However, despite our
safeguards and efforts to secure your information, no electronic transmission over the
Internet or information storage technology can be guaranteed to be 100% secure, so we cannot
promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will
not be able to defeat our security and improperly collect, access, steal, or modify your
information. Although we will do our best to protect your personal information, transmission
of personal information to and from our Services is at your own risk. You should only access
the Services within a secure environment.
8. DO WE COLLECT INFORMATION FROM MINORS?
In Short:
We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly collect, solicit data from, or market to children under 18 years of age,
nor do we knowingly sell such personal information. By using the Services, you represent that
you are at least 18 or that you are the parent or guardian of such a minor and consent to such
minor dependent's use of the Services. If we learn that personal information from users less
than 18 years of age has been collected, we will deactivate the account and take reasonable
measures to promptly delete such data from our records. If you become aware of any data we may
have collected from children under age 18, please contact us at support@kazam.in.
9. WHAT ARE YOUR PRIVACY RIGHTS?
In Short:
You may review, change, or terminate your account at any time, depending on your country,
province, or state of residence.
Withdrawing your consent: If we are relying on your consent to
process your personal information, which may be express and/or implied consent depending on
the applicable law, you have the right to withdraw your consent at any time. You can withdraw
your consent at any time by contacting us by using the contact details provided in the section
"HOW CAN YOU CONTACT US ABOUT THIS NOTICE?"
below.
However, please note that this will not affect the lawfulness of the processing before its
withdrawal nor, when applicable law allows, will it affect the processing of your personal
information conducted in reliance on lawful processing grounds other than consent.
Account Information
If you would at any time like to review or change the information in your account or
terminate your account, you can:
-
Log in to your account settings and update your user account.
Upon your request to terminate your account, we will deactivate or delete your account and
information from our active databases. However, we may retain some information in our files to
prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms
and/or comply with applicable legal requirements.
Cookies and similar technologies: Most Web browsers are set to accept
cookies by default. If you prefer, you can usually choose to set your browser to remove
cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could
affect certain features or services of our Services.
If you have questions or comments about your privacy rights, you may email us at
support@kazam.in.
10. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a
Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not
to have data about your online browsing activities monitored and collected. At this stage, no
uniform technology standard for recognizing and implementing DNT signals has been finalized.
As such, we do not currently respond to DNT browser signals or any other mechanism that
automatically communicates your choice not to be tracked online. If a standard for online
tracking is adopted that we must follow in the future, we will inform you about that practice
in a revised version of this Privacy Notice.
11. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant
with relevant laws.
We may update this Privacy Notice from time to time. The updated version will be indicated by
an updated "Revised" date at the top of this Privacy Notice. If we make material changes to
this Privacy Notice, we may notify you either by prominently posting a notice of such changes
or by directly sending you a notification. We encourage you to review this Privacy Notice
frequently to be informed of how we are protecting your information.
12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may contact our Data Protection
Officer (DPO) by email at support@kazam.in, or contact us by post at:
Kazam EV Tech Pvt. Ltd.
Data Protection Officer
1st Floor, Enzyme Tech Park, Mp Krishna Mansion
1st Cross Road, KHB Colony, 5th Block
Bengaluru, Karnataka 560095
India
13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Based on the applicable laws of your country, you may have the right to request access to the
personal information we collect from you, details about how we have processed it, correct
inaccuracies, or delete your personal information. You may also have the right to withdraw
your consent to our processing of your personal information. These rights may be limited in
some circumstances by applicable law. To request to review, update, or delete your personal
information, please fill out and submit a
data subject access request.